Your e-commerce is losing sales every day...
Customers expect immediate answers. They ask about sizes, shipping, availability or returns at any time, from multiple channels.
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If you don't respond within seconds, they drop out and go to the competition.
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If your inventory is not updated in real time, errors, claims and returns are generated.
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If your team spends hours answering messages, they stop focusing on growing the business.
The consequence: lost sales, frustrated customers and an overstretched team.
The Solution
An assistant that sells and manages like a human, but with the speed of AI
The Intelligent Trade Agent is not a generic chatbot: it is an advanced system of AI agents that work in a coordinated way to make your e-commerce run smoothly and frictionlessly:
They are in charge of:
- Respond instantly on WhatsApp, Instagram, web chat or email.
- Recommend customized products by analyzing inventory, history and customer preferences.
- Process orders in the same interaction: confirm availability, lock stock and close the order
- Update inventory and CRM automatically, without human error.
- Manage returns and claims, generating orders and notifying the customer.
- They attend 24/7, regardless of the volume of queries.
- The customer doesn't feel like he's talking to a bot. They receive the experience of a human salesperson: fast, personalized and always available.
From idea to execution in three steps
Analysis and design
We study your sales channels, systems and weak points. We design the agent architecture that best suits your business.
Implementation
We connect the assistant to your e-commerce, CRM, ERP, payment system and communication channels.
Delivery and support
The agent starts servicing and selling immediately, with continuous optimization and dedicated support.
Works with the tools you already use
Intelligent Commerce Agent integrates with leading e-commerce platforms, CRM and payment systems.
What your company earns
30%
More online sales thanks to immediate responses and personalized recommendations.
40%
Fewer claims for inventory errors and duplicate orders.
24/7
24/7 service without expanding your equipment.
"Before, our team spent hours answering repetitive questions. Now, the Kandrock agent answers, recommends and closes sales in seconds. In one month we grew by 20% in online billings without increasing staff."
Director of eCommerce at TrendyWear
FAQ
❓ Frequently Asked Questions - Smart Trade Agent
No. It is a multi-channel assistant with advanced AI that understands text and voice notes, connects to your ordering system or CRM and responds with real information in real time.
No. Each eCommerce has different processes. We configure the wizard according to your industry, catalog, return rules and customer service.
It integrates with the main eCommerce platforms and with your management systems (ERP, CRM or internal databases). The connection allows the answers to be always accurate and up to date.
Yes, we customize the voice, style and type of messages so that each response reflects the identity of your business and the experience you want to give your customers.
From order status and returns to product availability or frequently asked questions about payment, policies and delivery times. Everything repetitive and predictable can be automated.
The wizard detects when it cannot resolve the interaction and transfers the conversation to your team or logs the incident for manual follow-up.
The system connects directly to your product database and updates the information in real time, avoiding outdated responses.
Most don't. By also being able to respond with natural voice notes, the experience feels close and human, not like a rigid, limited bot.
