Your team can't be 24/7 answering calls and messages...
Every day your business receives calls, WhatsApp messages and online requests to schedule or change appointments. Attending to everything manually consumes hours, generates errors and causes losses: calls that are missed, clients that are forgotten and empty spaces in the agenda.
The Solution
An advanced agent that attends, responds and confirms in real time.
We design and implement Intelligent Booking Agents that offer a seamless customer experience and zero friction for your business:
They are in charge of:
- Phone calls with hyper-realistic voice: your customers call the usual number and are answered by an assistant who understands, answers and schedules like a real person.
- Integration with chats: answer and manage appointments directly on WhatsApp, Telegram or on your website chat.
- Real-time availability: the assistant consults your agenda, blocks schedules, offers alternatives and confirms in the same interaction.
- Full synchronization: every appointment is automatically reflected in your calendar or management software.
From idea to execution in three steps
Analysis and design
We review how you manage your bookings today and design the ideal automation flow.
Implementation
We configure the voice and chat assistant, connect it with your calendars and management systems.
Delivery and support
We deliver an agent ready to serve your customers 24/7, with continuous support and optimization.
Works with the tools you already use
The Smart Booking Agent connects directly to your calendar, CRM or management system. In addition, it attends by voice, WhatsApp, Telegram and web chat without the customer noticing the difference.
What your company earns
24/7
24/7 service with no need for additional personnel
50%
Fewer cancellations and missed appointments
100%
Fuller agenda thanks to immediate confirmation
"We used to lose up to 20% of appointments due to missed calls. Today the Kandrock assistant answers everything, schedules instantly and patients come in with automatic reminders. Our team is liberated and the results are spectacular."
Sanitas Medical Center Manager
FAQ
❓ Frequently Asked Questions - Smart Trade Agent
No. It is an omnichannel assistant that understands natural language, responds with hyper-realistic voice and manages reservations in real time connected to your systems.
No. The voice is natural, fluent and adapted to your language. Most customers perceive the experience as a professional service, not a robot.
Yes, we define together the logic of confirmations, rescheduling and messages. The wizard adapts to the way your business operates, not the other way around.
In those cases, the flow transfers the interaction to your human team or leaves the request logged for manual follow-up. You are always in control.
Of course. We define together the communication style: more formal, closer, with personalized greetings or with brief and direct messages.
Yes, we activate only the channels that are relevant to your customers. Some businesses prioritize calls, others prefer chat; you decide how you want to serve them.
